Terms and Conditions

Our aim is to make our terms and conditions of business as user-friendly and as helpful as possible so that your event runs smoothly from beginning to end, all we ask is that by working together you abide by our terms and conditions of business as a basis for our contract. Once the formal side of our contract is agreed, we pride ourselves on a professional yet very friendly and informal liaison with you to make your event a success.

To make a booking with Nurture Catering. We request that all booking must be confirmed in writing. A non-refundable deposit is required at the time of booking and agreement of quotation. We ask that guest numbers/quantities are agreed in writing prior to the event.

Booking Confirmation   As soon as the deposit has been received, Nurture Catering will issue a receipt and confirm arrangements which will include a response to your brief with the intended menu and response to any special requests.

Payment of Total Event Costs Prior to Event   Full payment is required prior to an event. Final guest numbers must be confirmed to Nurture Catering no later than 5 working days prior to the event. Final guest numbers will be used to finalize your total cost invoice, arrange staff and liaise with you or the staff at your venue. Any additional items which are necessary “on the day” will be charged accordingly.

Variations to the Brief   On receipt of the response to the brief, any notifications must be made immediately and, if necessary costs adjustments made. E.g. Children – Any variations to menu selections for children must be discussed with Nurture Catering as soon as possible and our menus to be revised accordingly. Nurture Catering reserve the right to alter any ingredients deemed unsatisfactory, but where possible giving the client a choice of an alternative.

Cancellation   Under exceptional circumstances, where a booking has to be canceled Nurture Catering will need to be informed in writing.
a) Cancellation received within 14 working days of the event -50% of total event cost.
b) Cancellation received within 3 working days of event – 100% of the total event cost.
Any additional costs incurred by Nurture Catering in preparation of the event up until the time of cancellation will be charged to the Client. This is to cover any losses caused to Nurture Catering for administration costs, travel, supplies etc. and will be discussed fully in event of cancellation.

Dietary Requirements and Allergies    Any food or drink allergies must be made aware to Nurture Catering in advance of the event. Nurture Catering will always be happy to provide suitable options to the menu for any guests with special dietary requirements or allergies. We cannot, however, take responsibility for any quests that require special dietary requirements unless advised in advance (no less than 10 working days prior to the event).

Left Over Food    Nurture Catering accepts no responsibility for any food left after the event at your request.
Liability of Nurture Catering. Nurture Catering accepts no liability under any claim whatsoever arising (be it by negligence or otherwise) for any loss over the figure of the existing Nurture Catering Public Liability Limit of Indemnity.

Force Majeure    Nurture Catering shall incur no liability if the performance of the contract is prevented or hindered by any cause whatsoever beyond Nurture Catering’s control and in particular by an act of fire, flood, subsidence, sabotage, accident, strike or lockout and shall not be liable for any resulting loss or damage.

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Contact Details

St George’s Crypt,
Great George Street,

Phone: 07401 921308